1. Acceptance of Terms

By accessing or using the website at startcore.co.ke, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.

These terms are governed by the laws of Kenya. Any disputes arising from your use of our website or services shall be subject to the jurisdiction of the courts of Kenya.

2. About Our Services

Startcore Ventures Limited supplies construction chemicals, power tools, PPE, safety equipment, and related products to businesses, government institutions, and individual professionals in Kenya. We operate as a Business-to-Business (B2B) supplier; however, we also serve individual professionals.

Products displayed on our website are available subject to stock and confirmation by our team. Prices shown are indicative and may vary based on quantity, delivery location, and current market rates. A confirmed quotation constitutes our binding price offer.

3. Quote and Order Process

Browse & Add to Cart: Add the products you need to your cart. This creates a quote request, not a purchase order.
Submit Quote Request: Fill in your contact and delivery details and submit. We will review your request.
Quotation Issued: We will contact you (via email, phone, or WhatsApp) with a formal quote including final pricing and delivery estimate.
Acceptance & Payment: Once you confirm acceptance of the quote, we will provide payment instructions. Orders are confirmed upon receipt of payment or agreed credit terms.
Delivery or Collection: We will arrange delivery or notify you when goods are ready for collection from our premises.

Accepted payment methods: [M-Pesa, Bank Transfer, Cheque. PLACEHOLDER: confirm with client]

4. Pricing and Availability

All prices displayed on this website are in Kenya Shillings (KES) and are exclusive of VAT unless otherwise stated.

We reserve the right to correct pricing errors and to decline orders where a product is out of stock or where a price has been published in error. In such cases, we will notify you promptly and offer alternatives where available.

5. Delivery

Delivery within Nairobi is typically completed within business days of confirmed payment. Upcountry and nationwide delivery timelines depend on location and courier availability. Delivery charges will be specified in your quotation.

Risk of loss or damage passes to you upon delivery of goods to the delivery address you specify, or upon collection from our premises.

6. Product Information

We make every effort to ensure product descriptions, images, and specifications on this website are accurate. However, manufacturers may update specifications without notice. For safety-critical applications, always verify product suitability with our team before purchase.

All products sold are new and genuine unless otherwise stated. We are an authorised distributor for brands including Akfix and Bosch; we do not sell counterfeit goods.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Startcore Ventures Limited or its licensors. You may not reproduce, distribute, or use any content from this website without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Startcore Ventures Limited shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products, including but not limited to loss of profit, data, or business opportunity.

9. Returns and Refunds

Our return and refund policy is set out in our separate Return & Refund Policy. That document governs all return, exchange, and refund claims.

10. Changes to These Terms

We may update these Terms of Service at any time. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of our website after changes are posted constitutes acceptance of the revised terms.

11. Contact Us

Questions about these terms? Contact us:

Startcore Ltd
Bhavesh Centre, Mezzanine Floor, Ngara Road, Nairobi
[email protected]
+254 705 544 817