1. Who We Are

Startcore Ventures Limited ("Startcore", "we", "us", or "our") operates the website at startcore.co.ke. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to that data.

Our registered address is: Bhavesh Centre, Mezzanine Floor, Ngara Road, Nairobi. You can contact us at [email protected] or +254 705 544 817.

2. What Data We Collect

We only collect personal data that you voluntarily provide to us through the following forms:

Contact Form

When you submit a message via our Contact page, we collect:

Full name
Email address
Phone number (optional)
Your message

Quote Requests

When you add products to your cart and submit a quote request, we collect:

Full name
Email address
Phone number
Company name (optional)
Delivery address or location
The list of products and quantities requested
Any notes or special instructions you include

We do not collect payment card details. We do not use cookies for tracking or advertising beyond basic session management.

3. How We Use Your Data

We use the data you provide for the following purposes:

To respond to your enquiries or messages
To prepare and send you a product quotation
To process and fulfil your order once a quote is accepted
To contact you about your order status or delivery
To improve our products, services, and website

The legal basis for processing is legitimate interest (responding to your enquiry) and contract performance (fulfilling your order).

4. How We Store Your Data

Your data is stored on secure servers hosted in []. We retain contact and quote records for after the date of last contact, after which they are securely deleted.

5. Who We Share Your Data With

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share your data with:

Our staff and agents: only those who need access to handle your enquiry or order.
Service providers: e.g. our web hosting and email platform, bound by data processing agreements.
Legal obligations: if required to do so by law or a court order.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent where processing is based on consent
Lodge a complaint with the Office of the Data Protection Commissioner of Kenya

To exercise any of these rights, contact us at [email protected]. We will respond within days.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent version. Continued use of our website after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:

Startcore Ltd
Bhavesh Centre, Mezzanine Floor, Ngara Road, Nairobi
[email protected]
+254 705 544 817